SHIPPING & DELIVERY POLICY

Last updated June 15, 2022



This Shipping & Delivery Policy is part of our Terms and Conditions ("Terms") and should be therefore read alongside our main Terms: https://www.microswiss.net/en/terms-and-conditions-2/.

Please carefully review our Shipping & Delivery Policy when purchasing our products. This policy will apply to any order you place with us.

WHAT ARE MY SHIPPING & DELIVERY OPTIONS?

We offer various shipping options. In some cases a third-party supplier may be managing our inventory and will be responsible for shipping your products.

Free Shipping

We offer free Recommandé avec numero de suivi shipping on Over 100CHF for Premium Customers.

Expedited Shipping Fees

We also offer expedited shipping at the following rates:


Next Day (Morning) - CH.
1 - 3 Business Days.
Next Day (Morning) - EU and UK.
5 - 8 Business Days.
Petits marchandises jusqu'à 100g
9 CHF11 CHF
Petits marchandises jusqu'à 250g
9 CHF16 CHF
Petits marchandises jusqu'à 500g
9 CHF21 CHF
Petits marchandises jusqu'à 1000g
9 CHF27 CHF
Petits marchandises jusqu'à 1500g
9 CHF32 CHF
Petits marchandises jusqu'à 2000g
9 CHF37 CHF
jusqu’à 5 kg
10 CHF48 CHF
jusqu’à 10 kg
11 CHF56 CHF
jusqu’à 20 kg
17 CHF67 CHF - 72 CHF
jusqu’à 30 kg
23 CHF78 CHF - 83 CHF

If you select an expedited shipping option, we will follow up after you have placed the order with any additional shipping information.

All times and dates given for delivery of the products are given in good faith but are estimates only.

For EU and UK consumers: This does not affect your statutory rights. Unless specifically noted, estimated delivery times reflect the earliest available delivery, and  deliveries will be made within 30 days after the day we accept your order. For more information please refer to our Terms.

Once your order is packaged, we will send an email with your tracking information.

DO YOU DELIVER INTERNATIONALLY?

We offer international shipping to the following countries:
  • Switzerland
  • EU
  • UK
Free Recommandé avec numero de suivi shipping is not valid on international orders.

Please note, we may be subject to various rules and restrictions in relation to some international deliveries and you may be subject to additional taxes and duties over which we have no control. If such cases apply, you are responsible for complying with the laws applicable to the country where you live and will be responsible for any such additional costs or taxes.

ARE THERE OTHER SHIPPING RESTRICTIONS?

Orders only ship on business days, which are Monday - Friday.

To ensure Next-Day delivery, order must be placed before 5pm EST.

WHAT HAPPENS IF MY ORDER IS DELAYED?

If delivery is delayed for any reason we will let you know as soon as possible and will advise you of a revised estimated date for delivery.

For EU and UK consumers: This does not affect your statutory rights. For more information please refer to our Terms.

QUESTIONS ABOUT RETURNS?

If you have questions about returns, please review our Return Policy: https://www.microswiss.net/en/returns-and-refunds-policy/.

HOW CAN YOU CONTACT US ABOUT THIS POLICY?

If you have any further questions or comments, you may contact us by:
  • Email: contact@microswiss.net
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