Refund Policies


Prices on the product pages include VAT and other components of the price.

Cancelled and Refund Right of Refund

You have the right to get refund from this contract within 14 days only when the products are not usable or not activatable. The refund period will expire after 14 days from the day of the conclusion of the contract. To exercise the right of refund, you must inform us (Microswiss RI Téléphone: +41796341289 E-mail: contact@microswiss.net).To meet the refund deadline, it is enough for you to send your communication concerning your exercise of the right of refund before the refund period has expired.

Effects of Refund

If you refund from this contract, we shall refund you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery(digital or with support), other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to refund from this contract. We will carry out such refund using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such refund.